The 24h remote assistance system allows operators to remotely connect to their ACS chamber.
The innovative services developed to meet the needs of our customers allow you to manage and monitor the operating conditions of the ACS chamber anywhere and at any time. These services include:
The operator will receive periodically the report of the chamber's activities, containing the graphs of the tests carried out in the previous period.
Flexibility: The frequency of receipt of reports is customizable, for maximum flexibility.
Time saving: Automatic sending of reports facilitates the work of the operator.
The system automatically sends alerts to the Angelantoni Service and, if requested, also sends them to the operator.
Remote Support: Angelantoni supports the customer by operating remotely on the chamber.
Less on-site intervention:
Angelantoni Service remotely changes PID parameters and PLC programs.
The Angelantoni Service identifies the problem and solves it, when possible remotely or by planning an on-site intervention.
Reduced chamber downtime:
Preventive planning of maintenance operations.
Utmost efficient on-site intervention: Savings on maintenance times and costs.
ACS has always been synonymous with innovation!
With the creation of the alert system, the research and development activities focused on preventing the needs of customers before they even occur, to offer a service that is increasingly in line with a constantly evolving market.
Take a look at the following video for an in-depth at MyAngel24™ services!